Question 1

Who are your current main customers?

Accepted Answer

At present, our main customers are located in Kazakhstan, Russia, Germany, and Australia. The customer group mainly consists of traders and agents.

Question 2

What do you think of the quality of your products?

Accepted Answer

Many companies in our customer base used to be agents of well-known local European brands. Due to various reasons, they broke off the previous cooperative relationship and became our partners. On-site feedback from customers shows that our products have the same performance and service life as European brands and are more cost-effective.

Question 3

How do I get a quote?

Accepted Answer

If you have drawings, you can send them directly to us by email, and we will calculate the product price and mold cost so that we can provide a more accurate quotation. If you don't have detailed drawings, please send me the approximate dimensions or pictures of the product and we can provide a rough estimate price.

Question 4

What kind of warranty time do you offer?

Accepted Answer

Normally, the warranty time is always imprecise because each product faces different mineral processing processes. But we can provide an approximate warranty time for customers' reference. For example, for rubber screen panels, we promise that the warranty time for Top Deck is 4-6 months and the warranty time for Bottom Deck is 10-12 months.

Strudex Rubber Screen Panels FAQs: Your Questions Answered

FAQ

Q Who are your current main customers?

Q What do you think of the quality of your products?

Q How do I get a quote?

Q What kind of warranty time do you offer?

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